Terms & Conditions

1. Agreement to Terms

These Terms & Conditions ("Terms") govern access to and use of Digi CRM (the "Service"), operated by Digi Human Capital ("we", "us", "our"). By creating an account, starting a free trial, or otherwise using the Service, you agree to be bound by these Terms on behalf of yourself and the organization you represent ("you", "your").

2. Accounts & Free Trial

• You must provide accurate company and contact information when registering.
• New workspaces are provisioned with a free trial period (the number of days is shown at signup). During the trial you have full access to trial-plan features.
• After the trial ends, access for non-admin functions may be restricted until the workspace is upgraded to a paid plan.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• Each workspace is isolated from other tenants; you may only access data belonging to your own organization.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulation.
• Attempt to gain unauthorized access to other tenants' data or to the Service's infrastructure.
• Upload data you do not have the right to store or process (including personal data collected without a lawful basis).
• Reverse engineer, resell, or use the Service to build a competing product.
• Interfere with or disrupt the integrity or performance of the Service.

4. Your Data

You retain ownership of the contacts, deals, tasks, notes, and other content you store in Digi CRM ("Customer Data"). We process Customer Data only to provide, secure, and support the Service. You are responsible for having the appropriate rights and consents to store and process any personal data you enter into the Service, including data obtained through the Lead Finder feature.

5. Credits & Lead Finder

Some features, such as unlocking lead contact details, consume credits allocated to your plan. Credits refresh monthly according to your plan's allowance and do not roll over unless stated otherwise. Unused credits have no cash value and are not refundable.

6. Billing & Plans

Paid plans are billed in advance on a recurring basis as described at checkout. Fees are non-refundable except where required by law. We may change plan pricing or features with reasonable notice; continued use after a change takes effect constitutes acceptance.

7. Suspension & Termination

We may suspend or terminate access if these Terms are violated, if payment is overdue, or if required to protect the Service or other users. You may stop using the Service and request deletion of your workspace at any time by contacting us.

8. Availability & Disclaimer

The Service is provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Service.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability for any claim shall not exceed the fees you paid us in the three months preceding the claim.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms can be sent to the email address associated with your Digi CRM onboarding or account manager.